Phones & tablets
Get comfortable with your device, organize photos, and stay connected with the people you love.
Get helpLOCAL HELP. HUMAN CONNECTION.
Technology made
a little easier.
Friendly, in-home tech support for older adults and families. Less frustration. More confidence. Someone patient by your side.
Let’s get you connectedAlexandria · Pineville · Rapides Parish
A helping hand.
At your pace.
At your pace.
Patient, one-on-one support CompTIA A+ certified We come to you
EVERYDAY TECHNOLOGY, SIMPLIFIED
A little help goes a long way.
From “How do I do this?” to “I’ve got it.”
We’ll work through it together.
Computers & printers
Set up a new computer, connect a printer, or get help when everyday technology stops cooperating.
Get helpWi-Fi & home connections
Get help with connection problems and bring your everyday devices together.
Get helpConfidence & online safety
Learn video calls, email, safer browsing, and how to recognize suspicious messages—at your pace.
Get helpYOUR LOCAL TECH COMPANION
Real support.
A familiar face.
Hi, I’m Vivica Romar, founder of Cenla Tech Companion and a CompTIA A+ certified IT support specialist.
I help older adults and families feel more comfortable with the technology they use every day. Bring your questions—even the ones you’ve been hesitant to ask.
Vivica RomarFounder & IT Support Specialist
CompTIA A+ certifiedVivica Romar · Issued by CompTIAView all my badges & skills on Credly WHAT YOU CAN EXPECT
Room to ask.
Time to learn.
Clear explanations without the tech jargon
Hands-on help in the comfort of your home
A service quote before you commit
For you. For your parents.
For a more connected everyday life.
For a more connected everyday life.
CLEAR PRICES. PERSONAL SUPPORT.
Know what to expect.
Choose the help that fits your needs.
We’ll confirm your exact quote before you commit.
Basic Tech Help
$65
Up to 45 minutes
Focused help with one everyday tech issue, such as email, phone settings, or a video call. Includes patient guidance and troubleshooting during your visit.
Request a visitTech Confidence Visit
$99
90 minutes
In-home troubleshooting, everyday setup help, and step-by-step teaching. We’ll prioritize your questions and work through them together during your visit.
Request a visitNew Device Setup
$99
One basic device setup
Set up one phone, tablet, computer, or printer: connect to your existing Wi-Fi, review basic settings, and walk through everyday use. Data transfers, additional devices, and network repairs are quoted separately.
Request a visitCaregiver Tech Setup
$149
One loved one’s phone or tablet
Configure approved family contacts, available emergency settings, and either video calling or a shared calendar, with a walkthrough for the caregiver. Additional devices and larger setups are quoted separately.
Request a visitYour quote comes first. These fixed prices cover the services described, including travel within Alexandria and Pineville city limits. Elsewhere in Rapides Parish, any travel charge is quoted before booking. Extra time, additional work, hardware, and paid software are not included; any added cost requires your approval. We’ll confirm the scope and total before your visit. No payment is collected through this website.
LET’S MAKE IT SIMPLE
Help is just
a few steps away.
- 01
Tell us what you need
Choose a service and your preferred date and time.
- 02
We confirm the details
Vivica will contact you to agree on timing, service, and price.
- 03
Feel more confident
Get friendly, practical help and learn as we go.
YOUR NEXT STEP
Let’s make tech
work for you.
Tell us a little about what you need. We’ll take it from there.
Tuesday & Thursday, 6–8 p.m.
Also available Saturday mornings and afternoons. Central Time. Exact timing is confirmed with you.
Local, in-home support
Alexandria, Pineville, and Rapides Parish. We’ll confirm travel details with you.
Booking for a parent or loved one? You’re welcome to use your own contact details.
GOOD QUESTIONS
A few things
you might wonder.
Do I need to know anything about technology?+
Not at all. Tell us what you want to do or what is giving you trouble. We’ll meet you where you are and explain each step.
Can I book a visit for a family member?+
Yes. Use your own contact details and let us know you’re arranging the visit for someone else. We’ll coordinate the details with you.
How much does a visit cost?+
Basic Tech Help is $65 for up to 45 minutes. A 90-minute Tech Confidence Visit is $99. Basic setup for one new device is $99, and the caregiver package for one phone or tablet is $149. See the pricing section for inclusions. Any additional work or travel charge is agreed before you commit. No payment is collected through this form.
Is my appointment confirmed when I submit?+
Your submission is an appointment request. Vivica will contact you to agree on a time and service details before the visit is confirmed.
What should I have ready for my visit?+
Have the device and its charger available, and think about what you’d like help with. You should enter passwords yourself when needed; never include them in your appointment request.